Eligibility: Players must be at least 18 years old and reside in a country where online gambling is legal. Multiple accounts per person are forbidden.
Account verification: KYC is mandatory. Provide valid ID and address documents. Failure to verify will lock your account and void withdrawals.
Bonuses and wagering: Each promotion carries specific wagering requirements (typically 30×) and may exclude certain games or deposit methods. Free spins have win caps and expiry dates. Bonuses cannot be combined unless stated.
Deposits and withdrawals: Minimum deposit and withdrawal are €20 or equivalent. Withdrawals are paid to the same method used for deposit where possible. Daily, weekly and monthly limits apply.
Fair play: Use of bots, multiple accounts, bonus abuse or any form of fraud results in account closure and forfeiture of funds. Game outcomes are determined by RNGs audited by external labs.
Responsible gaming: Tools for setting deposit, loss and session limits are available. Self‑exclusion can be activated on request. Contact support or external organisations (GamCare, Gambling Therapy) if gambling becomes problematic.
Disputes: Complaints should be submitted via support channels. The casino aims to respond within two days. If unresolved, players can appeal to the licensing authority.